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President's Message

President's Message - 1/18

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January 18, 2018

Dear Fellow Members,

      The age-old mantra that says, “The customer is always right” is – as we embark on year 2018 – about to take on strong challenges. Given a decade or two, it might very well become an anachronism. In its stead, you will find more and more companies embracing an “employee-centric” model. Listen to English business magnate and billionaire, Sir Richard Branson (CEO Virgin Atlantic Airlines) when he says, “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the client.” Now almost certainly – the social scientists will say, “We mustn’t hurt anyone’s feelings.” “Every customer is entitled to an explanation whether they’re right or wrong.” This “horse – and – buggy” thinking will get you nowhere. In what credible corporate mission statement will one find the directive that states: “You will (at all times) for $15/hr. – allow yourself to become both a verbal and human punching bag?” Perhaps nothing is more dehumanizing or demoralizing to an employee than to be beat up by a client/customer (best described as a curmudgeon on their best day) for doing nothing other than their job... only later to be thrown under the bus by their employer.

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Upcoming Events

January General Meeting Luncheon

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Please join us for our January General Meeting on Thursday, January 25th at 12:00 Noon at Zona Restaurant (4883 Merrick Road, Massapequa Park.) Mix and mingle with your fellow business professionals while enjoying a delicious luncheon! The price is $25 for members and $30 for non-members. (CLICK HERE to pre-pay for the meeting - simply present your receipt at the sign-in desk.) Guest Speaker is Cathy Samuels of the Massapequa Takes Action (MTA) Coalition. Raffle prizes always needed and appreciated. Attend for a chance to be named Member of the Month!  All are welcome - we look forward to seeing you!

Chamber 70th Anniversary

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The Massapequa Chamber is Commerce is proud to be celebrating our 70th Anniversary! Please join and celebrate our seven decades of serving the Massapequa business community. There are opportunities to reserve seats, purchase sponsorships, or donate raffles. Please contact the Chamber office for forms and more details!

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Featured Member

Howard Ritzer - South Bay's Neighbor

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Howard Ritzer has been an Account Executive and Trainer at South Bay's Neighbor for over 13 years, and a Chamber Board Member for almost 12 years. Howard is devoted to the Massapequa community and greatly enjoys working with the local residents. Howard has been in marketing and sales his entire life, and he can help bring your business promotion to the next level. Feel free to call him at (516) 263 - 5336 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. and ask about his "Member of the Month" special. Howard wishes all of our members a happy and successful holiday season!